Cancellation and Refund Policy
Our policy lasts 15 days unless otherwise listed. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being refunded. Perishable goods such as food or coffee cannot be returned for a refund.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 15 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Your money will be refund in 30 days.
This is the address where the product is returned
#8, Shop no F2, Link Road, Kilpauk Garden Road, Shenoy Nagar, Chennai 600030
Any dispute arising under this purchase or from any other aspect of our relationship, shall be governed by and determined in accordance with the substantive laws of the National or state courts located in Chennai in the state courts located in Chennai in the State of Tamilnadu
Any queries regard retail purchase contact 6379903557 (or) Info@kumbakonamcoffeeindia.com